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    How to Forward, Transfer, and Conference Calls

    1. Forward Phone

    Turn On

    1. Press softkey below More
    2. Then press softkey below Fwd All
    3. Enter a phone number or press the Messages button ​or  ​​​  to forward all calls to voicemail. 
    4. ​Look for confirmation on your phone screen. ​

    Turn Off

    1. Press softkey below More
    2. Press softkey below Fwd OFF

     

    2. Transfer Call

    1. From a connected call (not on hold), press the Transfer button   or  
    2. Enter the transfer recipient's phone number. 
    3. Press the Transfer button or the Transfer softkey (before or after the recipient answers). 
    The transfer completes.

     

    3. Conference Call

    1. From a connected call (not on hold), press the Conference button  or.
    2. Make a new call. 
    3. Press the Conference button or the Conference softkey (before or after the party answers).
    The conference begins and the phone displays "Conference." Repeat these steps to add more participants.  The conference ends when all participants hang up. 

    Conference across lines 

    You can combine two calls on two lines into a conference (phones with multiple lines only). 
    1. From a connected call (not on hold), press the Conference button  or.
    2. Press the line button for the other (held) call. 
    The conference begins and the phone displays "Conference." 

    View and remove participants 

    During an active conference call you can remove a participant to do so:
    1. Press the Details softkey.
    2. Scroll to the participant and press the Remove softkey.

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